DYS CRM

DYS CRM is an online customer relationship management software application that provides company’s sales, marketing, and support staff and managers with powerful tools to perform their roles more efficiently and effectively.

CRM software enables companies to increase sales by automating manual sales and marketing tasks, improving current and potential customer experiences, and providing managers with critical information to help them understand and further develop their businesses.

SALES Sales force automation tools streamline the sales process by enabling managers and sales teams to organize leads, accounts and contacts; assess and prioritize opportunities; and oversee the sales pipeline and related analytics for forecasting, and much more.

 

MARKETING With our CRM’s marketing tools you can stay a step ahead of your marketing campaigns with improved integration and oversight. Our CRM has tools for campaign management, mass e-mail marketing, online lead generation and sign-up forms, and product management tools for specialized or organization-wide marketing needs. Other marketing-related modules include calendaring, contact management, and more.

CUSTOMER SERVICES Enterprise quality customer support & service require enterprise quality tools. Our CRM provides ticket management systems, knowledge management systems, customer self service portals, reports, support statistics and much more to enable your organization’s support team to meet the needs of even the most demanding customers.

INVENTORY CRM extends beyond traditional CRM boundaries by offering complete sales cycle management, seamlessly integrating pre-sales and post-sales activities by linking inventory management functions (from products and price books to vendors, sales quotes, purchase orders, sales orders, and invoices) with CRM modules (leads, accounts & contacts, and opportunities).

20 Modules with Extensive Features

Sales Force Automation Customer Support & Service Marketing Automation
Lead Management Trouble Tickets Campaign Management
Account & Contact Management Knowledge Base Mass Mailing
Opportunity Management Customer Self Service E-mail Templates
Sales Quotes Online Knowledge Base Mail Merge Templates
Inventory Management Calendar & Activity Management Email integration and Extensions
Products Catalog To Dos, Meetings & Calls Email Client
Price Books Recurring Events Outlook Plug-in
Vendor Management Shared Calendar Office Plug-in
Purchase Orders Activity History Thunderbird Extension
Sales Orders E-mail Notifications Customer Portal
Invoices Notes RSS Feeds
Reports & Dashboards Product Customization Security Management
Key Metrics Custom Fields (10 different data objects) User Management
Customizable Reports Pick Lists Profiles
20+ Pre-built Reports Custom List Views Roles
20 Pre-built Dashboards Drag & Drop Modules Groups
Report Folders Currency Customization Organization-level Access Control

 

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